Our High Impact Learning Series
Our 5 series topics are: Intuitive Intelligence, Wellness and Resilience, Personal Leadership, Sales and Marketing, and Customer Relationship Mastery. As a business to business company we also offer a select number of our webinars to the public for on a rotating basis, inviting everyone to experience training with us!
An Important Overview about our Presentations & Workshops
Our high impact presentations and workshop webinars range from 1.5 hours up to 3 hours in duration, and are facilitated via ZOOM communication. Our workshops for both public and direct Business to Business (B2B) are limited to 15 participants so as to facilitate a more intimate and dedicated learning experience. We are however flexible to accommodate larger groups and will work directly with you, to innovate new ways to meet your organization's personal and professional learning requirements.
Workshops (only) include workbooks that will be provided just prior to course delivery. Pre-work may also be recommended for various courses and will be sent to you following workshop registration. Pricing for B2B workshops is offered at a per diem rate.
We welcome hearing from you. Send us an EMAIL to inquire about anything. And please check back often to see what else is new for YOU and/or your organization!
Intuitive Intelligence Series
Introduction - Intuitive Intelligence Presentations & Workshops
Our intuition can be easily tapped into and honed for practical use such as for decision-making, problem solving, innovating, and more. No matter our background, education or professional training, intuition is readily accessible to us all. Learn about our natural and amazing faculty in this short series of thought-provoking webinars.
Our presentations are interactive and packed with practical information, insights and tips that are built upon in greater depth at our workshops. These short presentations are ideal for business organizations especially for corporate event meetings and conferences, as they can accommodate a larger audience quite easily.
Our unique Q & A is a 30-minute session that follows our interactive presentations, providing an opportunity for participants to network, share ideas and resources, so as to learn and grow even more.
While each webinar stands on its own, you will experience an even greater depth of understanding and practical application when you participate in the full series.
LEARN MORE ABOUT Today's New Super Power and Why YOU Need It!
Cultivate Your Intuition - Learn about our Group & Individual Coaching Programs
Voice America Radio Interview
Exploring Intuition - My interview with 'Leading on Purpose' show creator and host, Nicole Bendaly.
Episode Description
"Intuition is a natural ability we were born with, yet it is often overlooked in favour of the rational mind. The truth is we use intuition every day, to help us navigate through life, and more. Learn how tapping intuition connects us with our higher potential for greatness as leaders, in any role, with less struggle and greater flow. The benefits for sharpening our intuition may even surprise you!"
Interactive Presentations
Exploring Intuition 101: What School Never Taught
Exploring Intuition 2.0: Tapping Intuition to Create Desired Life Outcomes
Exploring Intuition 2.0: Tapping Intuition to Create Desired Life Outcomes
In this introductory presentation we will explore and demystify the concepts of intuition, intuitive intelligence and even psychic ability. We will cover how intuition works harmoniously with our 5 senses, and faculties of mind, such as reason, perception, will, imagination, memory and the power of 'heart-mind' coherence. We will discover the relationship between intuition and our thoughts to learn how we have more control over life's outcomes than perhaps school ever taught us.
Who Should Attend? Everyone
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Available as a Public Offering on December 11 - Register Here!
Exploring Intuition 2.0: Tapping Intuition to Create Desired Life Outcomes
Exploring Intuition 2.0: Tapping Intuition to Create Desired Life Outcomes
Exploring Intuition 2.0: Tapping Intuition to Create Desired Life Outcomes
Together we will explore the powerful relationships among intuition, imagination and creativity. We will learn how intuition is a direct gateway for manifesting meaningful outcomes, with less effort and greater flow than we may have thought possible. A simple process using imagination and intuition will be covered that demonstrates how this unique combination serves as a powerful tool for realizing tangible results. We will gain a new perspective about the saying, "the future is what we create!"
Who Should Attend? Everyone
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Available as a Public Offering on November 27 - Register Here!
Workshops
Cultivating Intuition for Practical Results
Exploring the Intelligences: Emotional (EI), Heart & Intuitive Intelligence
Exploring the Intelligences: Emotional (EI), Heart & Intuitive Intelligence
Have you ever questioned rational thought in favour of following your instincts about a major life decision and it proved right? Or are you skeptical about trusting your intuition, viewing it as less reliable than sound reasoning? During this workshop we will learn how accessible our intuition is, and how it serves to deliver practical results, from making better decisions to enhancing creativity and more.
Learning Objectives:
- Learn to recognize, trust and follow our intuition
- Understand how intuition works with all our faculties
- Explore ways to tap into our intuition in daily life
- Begin to learn how to hone intuition so that it works on auto-pilot.
Who Should Attend? Management and all Employees
Duration: 3 hours
Exploring the Intelligences: Emotional (EI), Heart & Intuitive Intelligence
Exploring the Intelligences: Emotional (EI), Heart & Intuitive Intelligence
Exploring the Intelligences: Emotional (EI), Heart & Intuitive Intelligence
We are familiar with Emotional Intelligence, (EI) in the workplace but what about Heart Intelligence or Intuitive Intelligence? What are these intelligences and how do they compare? EI helps us to manage our emotions and understand the emotions of others, for better relationships and outcomes, but; what if we could go a next step further? This workshop explores the wisdom and intelligence our heart holds and the connection with our intuition, and that serves to strengthen our emotional intelligence naturally. Learn how all three intelligences work simultaneously to enhance our lives.
Learning Objectives:
- Define and compare Emotional, Heart and Intuitive Intelligence
- Learn how the three intelligences work simultaneously to enhance our lives and ways to begin using all three
- Review and discuss benefits for using all 3 intelligences in every day life.
Who Should Attend? Management and all Employees
Duration: 2 hours
Wellness and Resilience
Wellness of an organization begins with the health and wellbeing of the individual. How can we function optimally unless we manage our energy for resilience and productivity? Our ability to engage in life, maximize potential , and thrive is our responsibility.
"Wellness is a connection of paths: knowledge and action."
-- Joshua Holtz
"Talk to yourself like someone you love."
-- Brené Brown
Interactive Presentations and Workshops
Exploring Energy Work for Healing and Wellbeing
Emotional Freedom Technique 101: Tapping out Stress and More!
Emotional Freedom Technique 101: Tapping out Stress and More!
Presentation
Learn the science behind why energy work is so effective through a holistic, (mind-body-spirit) approach, by examining the human energy field, and connection with our emotional state(s), and discover the powerful role our intuition plays. Build stronger energetic boundaries to manage lower vibrational, toxic and negative energies. Explore natural energy modalities for healing and well-being, for ourselves and others, and benefits to be realized from stress relief to treating old wounds, and even disease. Learn the highlights of Reiki and other energy modalities that safely and naturally facilitate our health and wellbeing.
Who Should Attend? Everyone, especially anyone interested to learn natural health care practices, or who work in healthcare or wellness fields
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Available as a Public Offering on January 28th - Register Here!
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Emotional Freedom Technique 101: Tapping out Stress and More!
Emotional Freedom Technique 101: Tapping out Stress and More!
Emotional Freedom Technique 101: Tapping out Stress and More!
Presentation
Discover an incredibly effective technique for managing anxiety, stress, phobias, physical pain and more called Emotional Freedom Technique (EFT), and/or 'tapping.' This safe, self-directed therapy involves the stimulation of specific acupressure points on the body through a gentle tapping process with our fingertips. Understand the amazing science behind how it works, and an easy tapping sequence to be used on anything, from improving our emotional state, to job stressors and even food cravings!
Who Should Attend? Everyone, especially individuals dealing with chronic stress and/or emotional/physical trauma
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Available as a Public Offering on December 3rd - Register Here!
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Wellness & Self-care for Increased Resilience and Productivity
Wellness & Self-care for Increased Resilience and Productivity
Wellness & Self-care for Increased Resilience and Productivity
Workshop
Today work-life reality means that we must be prepared to deal with daily stress and challenging conditions, at any time, and there is no letting up. We are expected to perform effectively no matter the circumstance. This is a lot of stress. The good news is that resilience is a very teachable construct; quality and skill. We can learn to condition ourselves (mind-body-spirit) to become more resilient and responsive, by strengthening our resilience factor, to bounce back, no matter what. It begins with our personal wellness/self-care, the focus for this workshop.
Learning Objectives:
- Understand relationships among stress, resilience, employee wellness/self-care and effectiveness
- Examine how stress adversely impacts our health, job performance and responsiveness
- Explore current scientific solutions in health and psychology that promote stress relief and resilience
- Relate learning to daily job expectations to establish a sustainable personal wellness regime.
Who Should Attend?
Management and all Employees
Duration: 3 hours
Available as a Public Offering on Janurary 21st - Register Here!
Cultivating a Wellness Mindset for Work-Life Balance
Wellness & Self-care for Increased Resilience and Productivity
Wellness & Self-care for Increased Resilience and Productivity
Workshop
If our thoughts can make us sick then the opposite holds true; our thoughts can make us better, meaning we can reprogram our mindset. Although today's lifestyle demands can make it difficult to commit to cultivating a wellness mindset, it is possible to accomplish when we value our health, and seek to optimize quality of life and to fulfill our potential.
Learning Objectives:
- Discuss health, wellness, well-being and work-life balance
- Learn why our thoughts impact our state of wellbeing and how to easily shift to a wellness mindset
- Understand 8 dimensions of wellness for sustaining a balanced, healthy lifestyle.
Who Should Attend?
Management and all Employees
Duration: 2 hours
Personal Leadership Mastery
Personal Leadership Mastery begins with ownership of our true power and it comes from within. It is about assuming responsibility and accountability for leadership of ourselves first, to be our very best, for supporting and leading others.
Bring Your Vision-Board to Life!
New Leadership in a New Age - Self Mastery
Bring Your Vision-Board to Life!
Presentation
What is a vision-board? How will it help me actualize my dreams and goals? During this interactive presentation we simplify vision-boarding into 4 key steps, offering a solid, proven approach for bringing our goals to life. We'll explore the magical power of creative visualization and role of intuition; understand how to clear negative, limiting beliefs; learn to create and affirm new beliefs, and an action strategy to stay focused on our goals to facilitate our success!
Who Should Attend? Everyone
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Available as a Public Offering on December 12th - Register Here!
Leading a Solution Focused Life
New Leadership in a New Age - Self Mastery
Bring Your Vision-Board to Life!
Workshop
A solution focused leader is attentive to what is already working in their approach to solving problems, innovating new ways and working with others. They forge ahead, leveraging past experience, existing skills, all resources and support, and in creative ways. Learn a powerful and effective alternative to traditional problem solving known as 'a Solution Focused' (SF) Approach, that will positively impact workplace relationships and outcomes.
Learning Objectives:
- Learn the tenets and principles of a Solution Focused approach
- Compare the SF approach with traditional problem-solving
- Explore benefits and application for an SF approach in work-life.
Who Should Attend? Management and all Employees
Duration: 2 hours
Available as a Public Offering on January 7th - Register Here!
New Leadership in a New Age - Self Mastery
New Leadership in a New Age - Self Mastery
New Leadership in a New Age - Self Mastery
Workshop
Whatever role in life or professional career we hold we are all leaders. When we are at our very best for leading a prosperous and happy life, we are also the best version of ourselves to lead others, no matter in what capacity. This begins with leadership self-mastery and is the focus for this workshop.
Learning Objectives:
- Explore 6 guiding principles for leadership self-mastery and to model for others
- Review and implement the most important skills for self-leadership
- Gain an understanding of 4 new leadership lessons that transcend ego and discursive thinking.
Who Should Attend? Management, all Employees, especially Aspiring Leaders
Duration: 2.5 hours
Assess, Understand and Persuade to Maximize Results
Communication Beyond Words: Essential Skills for Work-life Success
Communication Beyond Words: Essential Skills for Work-life Success
Workshop
Today’s work environment has become increasingly complex, diverse, and busier than ever. We face growing and competing interests, and time constraints. This workshop offers a simple, pragmatic and effective approach to maximize work-life results by employing a 3-Step communication model, to persuade others to take positive, cooperative action, congruent with our aims, and that benefits everyone involved. This logical approach for exercising persuasion employs proven techniques that anyone can learn.
Learning Objectives:
- Define persuasion and the 7 main principles of influence
- Explore a simple 3 step communication process; Assess, Understand and Persuade for maximizing results
- Learn to appeal to different stakeholder motivations with empathetic communication, so others listen and act on our suggestions
- Recognize when someone cannot be persuaded, why and when to walk away.
Who Should Attend? Management and all Employees
Duration: 3 hours
Available as a Public Offering on February 4th - Register Here!
Communication Beyond Words: Essential Skills for Work-life Success
Communication Beyond Words: Essential Skills for Work-life Success
Communication Beyond Words: Essential Skills for Work-life Success
Workshop
Good communication is essential for success in life. We cannot NOT communicate. As much of an oxymoron this is; it is our reality. Even when we are not speaking we are communicating our thoughts, moods, impressions and emotional states, non verbally through our body language and tone of voice. Explore the meaning of non verbal communication and underlying messages we may be missing, and that can dramatically change our interpretation and response with others.
Learning Objectives:
- Interpret non verbal communication, visual body language, including micro-expressions and tone of voice dynamics
- Practice honing sharp active listening ability
- Easily discern communication styles to effectively respond.
Who Should Attend? Management and all Employees
Duration: 2.5 hours
Available as a Public Offering on January 8th - Register Here!
Sales and Marketing Mastery
Selling is an honourable profession, an art and a necessary skill to move ideas and commerce forward. Marketing is an integral part of this relationship, by creating awareness of our value in the marketplace, and engaging customers to do business with us.
Sales Essentials: Prospecting to Closing
Marketing and Selling: Your Value Proposition
Marketing and Selling: Your Value Proposition
Workshop
As sales professionals we are busy initiating contact with prospects, following up leads, pitching our offerings, and all with the hope to close another deal. This sounds like a lot of skilled work, however anyone motivated to learn can be taught how to sell. Selling relies on the ability to communicate well, and ability to answer a prospective customers' needs. It relies less so on an outgoing personality or business connections. Of course these are both valuable assets however not mandatory. This workshop covers a logical 3-Step sales approach from prospecting to closing that will help anyone to improve their selling ability.
Learning Objectives:
- Explore a 3-step sales approach from prospecting to closing
- Review the most essential skillsets within the sales process
- Maximize your most closing ratio for increased sales
- Minimize objections from the start for assumptive closing.
Who Should Attend? Sales Professionals from entry level to seasoned experts desiring a refresher course
Duration: 3 hours
Marketing and Selling: Your Value Proposition
Marketing and Selling: Your Value Proposition
Marketing and Selling: Your Value Proposition
Presentation
Marketing creates awareness of our product and service offerings and engages potential customers to choose us. Sales presents these offerings and converts prospective clients to become our customers. These complimentary functions are part of the customer journey and must be consistent from the outset. Learn to create a value proposition and solid sales pitch that align.
Who Should Attend? Recommended for Sales Professionals and Entrepreneurs
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Available as a public offering on September 25th - Register Here!
The Heart of the Sale - Your Customers' Needs
The Heart of the Sale - Your Customers' Needs
The Heart of the Sale - Your Customers' Needs
Workshop
Successful selling relies on our ability to fulfill the needs' of our prospective customers so that they are happy with us. The success of our proposed recommendations rests on how well we performed during our needs assessment. Our customers' needs are at the heart of the sale and our needs analysis is the crux of closing that sale, the focus for this workshop.
Learning Objectives:
- Identify your prospect/customers' motivation to buy
- Learn to dig deep to uncover implicit and explicit needs
- Hone empathetic listening and questioning skills
- Build interest to create buy-in before your proposal is delivered.
Who Should Attend? Recommended for Sales Professionals and Entrepreneurs
Duration: 2.5 hours
Maximizing Profitable Business
The Heart of the Sale - Your Customers' Needs
The Heart of the Sale - Your Customers' Needs
Workshop
As sales professionals our efforts are focused on acquiring, building and retaining profitable customer business. We must be proficient at recognizing prospects and customers who are a bad investment of our time so as to maximize our efforts. In this workshop we will learn to identify and strategically weed out bad customer business and various ways to ensure retention and growth of profitable business so as to keep our customers happy.
Learning Objectives:
- Maximize sales profitability using the 80/20 Pareto Principle
- Learn rapport building practices to strengthen customer relationships and promote retention
- Examine how customer experience impacts our bottom Line
- Explore customer scenarios to quickly discern their value and identify ideal customer type(s).
Who Should Attend? Recommended for Sales Professionals and Entrepreneurs
Duration: 3 hours
Customer Relationship Mastery
Customer relationship mastery is about understanding, meeting, and exceeding our customers' needs to create exceptional client experiences. It's about nurturing sustainable and mutually beneficial client relationships to produce happy and longterm customer relationships!
Creating Exceptional Customer Experiences - Inside and Out!
Creating Exceptional Customer Experiences - Inside and Out!
Creating Exceptional Customer Experiences - Inside and Out!
As employees we set the tone for interaction with all our customers, both external and internal. External customers are those who view an organization as a provider of a service or product they buy or use. Internal customers work for the organization, and are a part of shaping the culture for customer experiences overall. Both are important. Learn how to create exceptional customer experiences from the inside-out so that all our customers are happy.
Learning Objectives:
- Explore a model for exceptional customer experiences
- Learn to manage and exceed customer expectations
- Review A 4-Step Customer Service Model for any customer interaction, including emotionally charged ones.
Who Should Attend?
Management and all Employees especially Sales, Customer Service/Support Professionals
Duration: 2 hours
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Building Customers for Life - Best Practices Revealed
Creating Exceptional Customer Experiences - Inside and Out!
Creating Exceptional Customer Experiences - Inside and Out!
Building lifetime customers requires adopting a customer-centric approach whereby the customers’ needs are at the centre of everything we do. This means engaging in best practices to facilitate the delivery of remarkable experiences throughout our customers’ journey with us. This is crucial today because bottom line the customer holds all the power. Therefore, engaging in 'best practices' that delight our customers becomes necessary to promote loyalty, retention, earn referrals, and of course, for sustained growth of our business.
Learning Objectives:
- Learn a customer first approach that embodies the Golden Rule for customer treatment
- Explore 5 'best practices' to build loyalty, commitment and increase business
- Proactively respond to customer feedback to leave nothing to chance.
Who Should Attend?
Recommended for Sales, Customer Service/Support Professionals
Duration: 2 hours
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Indispensable Customer Skills
Managing Difficult Customers and Loving it!
Managing Difficult Customers and Loving it!
Workshop
Good customer skills are paramount for managing all customers at every level of business. Whether we are dealing with customers inside the organization (a co-worker/boss), or with external customers on the front line as sales or customer service professionals, how we treat our customers determines our relationship with them, and directly impacts organizational outcomes. This workshop focuses on indispensable customer skills that everyone can hone to better serve their customers, whatever their career role.
Learning Objectives:
- Explore 8 indispensable customer skills and learn the most important one that determines our success
- Adopt a realistic positive customer attitude to maintain positive thinking and strengthen all skillsets
- Examine employing these skillsets in a variety of workplace scenarios.
Who Should Attend?
Management and all Employees, especially Sales, Customer Service/Support Professionals
Duration: 2.5 hours
Managing Difficult Customers and Loving it!
Managing Difficult Customers and Loving it!
Managing Difficult Customers and Loving it!
Presentation
Managing difficult customers is a reality for front line professionals in sales, customer service and support roles. However a difficult customer can be anyone we interact with in the workplace, such as a co-worker or boss, known as our internal customer. The ultimate aim is to convert our unhappy customer to become a happy one, whatever the reason, and we must be ready and equipped to handle any situation at anytime. Are we as effective as we could be? This presentation offers a fresh perspective on managing difficult clients, offering helpful resources that can be easily adopted into any customer management practice.
Who Should Attend?
Recommended for Everyone, especially Sales, Customer Service/Support Professionals
Duration: 1.5 hours
Q & A Chat: Additional 30 minutes for questions, networking and sharing ideas!
Collaborative Solutions and Special Events
Collaborative Solutions and Special Events
Introduction
Marketing & Training Solutions delivers a unique offering through our consortium of learning and development partners. We bring together experienced, reliable, seasoned professionals with proven track records and expertise under the EnterprisingMinds.ca banner.
We support the personal and professional growth of individuals and all sized businesses, organizations and educational institutions, through a diverse array of coaching, consulting, training facilitation and other resources.
To learn more please visit our EnterprisingMinds.ca website - Thank-You!
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